Frequently Asked Questions

Quick answers to common questions about our collections, orders, and services.

Products & Specifications

We specialize in curated baby accessories, cozy nursery essentials, everyday playwear, and thoughtful gift sets crafted for modern families and little adventurers.

Yes! Safety and comfort are our top priorities. All items are crafted using certified non-toxic, hypoallergenic, and skin-friendly materials suitable for sensitive skin.

Each product page features an accurate size chart based on age, height, and weight measurements. If your child is between sizes, we generally recommend sizing up for comfortable wear.

We recommend machine washing in cold water on a gentle cycle with mild detergent, then tumble drying on low or hang drying to preserve softness and color.

Orders & Shipping

Orders process within 1 to 3 business days. Domestic delivery generally takes 4 to 7 business days. Tracking details are emailed immediately once dispatched.

Currently, we deliver across the United States. For special bulk or international inquiries, please reach out directly to our support team.

Yes! Simply enter the recipient’s address at checkout. We do not include item prices on invoices inside gift-marked packaging.

Returns & Replacements

We accept returns on unwashed, unused items with original tags within 30 days of delivery. Custom-made items and final clearance pieces are non-refundable.

Please inspect your delivery upon arrival. If any item is damaged or missing, email photos and your order number to Info@kidluxe.shop within 48 hours for an instant replacement.

Still have questions?

Our support team is available Monday – Saturday, 10:00 AM – 7:00 PM.